Shipping policy

When will my items ship?

Orders are shipped within a week of being ordered.

We ship on Mondays and Tuesdays to ensure that items are not held in warehouses or trucks over the weekend during hot months or when shipping to hot regions.

What are shipping costs:

All shipping costs are based on orders shipped within the continental 49 states. We  currently offer shipping according to actual weight and distance.

Good Deeds Craft Chocolate uses USPS to ship your order.  In addition to carefully packing each order, we add either cold packs or dry ice depending on the time of year. “Our goal is to provide you with a great shopping experience from order to delivery”. 

Returns:

We do not accept returns. 

Damaged Shipments:

Based upon the circumstances we will either offer a credit for the damaged portion of the shipment or remake the order and ship at our expense. The customer MUST provide pictures of the outside of the box and the contents. All claims must be filed with us within 3 days of receiving the items. It is our decision as to which if any option is offered.

Shipping Chocolate:

We have been shipping chocolate in all months and every weather condition. Our policy is to ship on Mondays or Tuesdays. If the shipper can deliver in a 1-2 day period we will ship later in the week. Each box will contain the necessary amount of ice packs and/or dry ice to maintain the integrity of the Bonbons. In the hotter months, a small amount of melting is possible. We reserve the right to not ship during excessive heat situations.